Wednesday, March 26, 2008 at 6:06pm by admin
By Jessica Hupp
DIY offers a great way to take on personal projects and make things your own. Although often DIY focuses primarily on home improvement, the DIY ethic expands out to arts, technology, and so much more. Check out these categories and more in our list of DIY sites that’s sure to get you inspired to get up and make something yourself.
Home Improvement
In these sites, you’ll find fun and useful projects to take on at home.
- DoItYourself: Check out this site’s featured projects for detailed DIY instructions.
- Mike Holigan’s How-To Library: On this site, you’ll find loads of information for home building and remodeling.
- DIY Homes: Learn about home improvement, repair and more from this site.
- Acme How to: Learn how to do just about anything in your home, from plumbing to pest control.
- HammerZone: Learn the art of handymanlyness on HammerZone.
- DIY Fix It: On this site, you’ll get access to loads of guides and answers to your DIY questions.
- HGTV: This site offers a great source for home improvement inspiration.
- Home Improvement: Learn how to buy materials, save money, and more with this site.
- Home Tips: Check out DIY projects for health and safety, plumbing, and so much more on Home Tips.
- Home Doctor: Find DIY tips and projects on this home improvement site.
- Hometime: Get step-by-step guides and more on this site.
- Ask the Builder: On this site, you’ll get tips from home improvement guru Tim Carter.
- HomeImprove: Find tips and ideas for home repair, remodeling, and more on this site.
- Easy2DIY: Check out this site for animated tutorials that walk you through each project.
- Bob Vila: Get DIY help from the master himself.
- Curbly: Find cool design ideas in this DIY design community.
- DIYnot: This DIY site is complete with a wiki, forum, and books.
- Ikea Hacker: Ikea Hacker offers great ideas for getting more out of your Ikea furniture.
- DIYonline: This site makes it easy to create your own design online.
- DIY Ideas: Get inspiration for your home and garden with this site.
Arts & Crafts
Whether you want to learn how to make your own macro lens, or just find a knitting pattern, these sites will have what you’re looking for.
- DIY Photography: Learn how to achieve looks and create your own studio gear with this site.
- Love You Deer: Check out DIY clothing, arts, and crafts on this site.
- Max is Now: Max is Now offers a great source for arts and DIY.
- DIY Design It Yourself: Use this site to design your own books, Tshirts, and more.
- Photojojo: Check out Photojojo to find fun photography hacks and DIY projects.
- We Make Money Not Art: Check out DIY art projects and much more on this site.
- Craftster: Find out what other crafters are up to in these forums.
- Craftform: Showcase your work and check out what others have done on Craftform.
- I-Craft: On this site, you can find your favorite crafts and save them in your craft box.
- wiseNeedle: Get yarn reviews, advice, and more for knitters here.
- Crafter’s Community: Find seasonal crafts, resources, and lots more on this site.
- Get Crafty: Get Crafty features forums, how-tos, guides, and more cool crafty stuff.
- Make Stuff: The crafts and projects on Make Stuff range from seasonal projects to gardening.
- Craftown: Visit this crafters resource center for loads of projects and illustrated lessons.
- Knitty: Check out Knitty for “little purls of wisdom.”
- Craftzine: Figure out what to do with leftover Easter Peeps, plastic bags, and more.
- Chic Knits: This site offers knitting patterns for clothes that don’t look anything like your Grandma’s wardrobe.
- My Craft Book: Find easy and fun crafts on this site.
Tech
Find everything you want to know about hacking gadgets, electronics, and more from these sites.
- Makezine: Learn how to make your own fun electronic and tech toys with this site.
- Freedom to Tinker: Check out this site to learn how to modify and repair tech devices.
- Hack This Site!: Test your hacking skills on the challenges presented in this site.
- Popular Mechanics: This online magazine offers information on everything from green living to buying a car.
- I-Hacked: Find new and exciting ways to make technology work for you with I-Hacked.
- Gadget Hacks: Check out this site to get connected with all sorts of sites that offer hacking projects.
- Layada: Visit this site to find all sorts of fun tech hacks.
- Console Hacks: This site lists some of the best published hacks for consoles.
- Hacked Gadgets: Visit Hacked Gadgets to learn how to get more out of your gadgets.
- Inventgeek: This site celebrates reinvention, offering loads of fun and useful DIY projects.
- DIY:Happy: Hack gadgets, software and more with DIY:happy’s guides.
- Wired How-To Wiki: On this collaborative site, you’ll find tech projects, hacks, tricks, and tips.
- Hack a Day: This site features a new hack every day.
- MakeUseOf: Check out web apps, tools, and more on this DIY site.
- DIY Live: Learn how to create and do things with technology using DIY Live.
- Hack N Mod: Take on these awesome hacks, mods, and projects.
- Zedomax: Find super-cool DIYs, hacks, and more on Zedomax.
Lifehacking
These sites present great ways to apply the DIY principle to everyday life.
- Lifehackery: Check out Lifehackery to turn everyday objects into useful things.
- DIY Planner: This community likes to take productivity into their own hands.
- Productivity 101: Increase your personal productivity using tips and tools from this site.
- Instigator Blog: Make more out of your ideas with the help of this blog.
- 43 Folders: This blog, created by Merlin Mann, focuses on organization, productivity, and getting things done.
- Life Optimizer: Become more successful and productive with this site.
- Lifehacker: The Lifehacker blog offers lots of technology and productivity hacks designed to make your life easier.
- Ririan Project: Check out this personal development blog to find out how you can apply DIY principles to your life.
- Dumb Little Man: Here you’ll find loads of tips for productivity, projects, frugality, and more.
- Aim for Awesome!: Find tips for awesome personal development on this site.
- FlyLady: Aimed at housewives, FlyLady aims to help you get control of your home.
- Business Hackers: Here you’ll find loads of information on how you can get work done quickly.
- LifeDev: Take a DIY approach to life development using this site.
- The Next 45 Years: Visit The Next 45 Years to learn about Lifehacking for the future.
- HackCollege: HackCollege features all of the hacks a college student might want to know about-from “college drinking games to study skills.”
- Get Rich Slowly: JD at Get Rich Slowly has lots of great ideas and advice for DIY frugality.
- The Optimized Life: Use the tips you’ll find on this site to make your life the best it can be.
- Frugal Hacks: This site turns DIY into frugality.
- Zen Habits: Hack your life to zen with this site.
- LifeClever: This site is always helpful, whether they’re teaching you to organize your workspace or just find cheap gas.
- Mind Hacks: Get a look at what’s going on inside your mind, and take it to the next level with this site.
- Write to Done: Learn how to hack writing with this incredibly helpful blog.
- Wise Bread: Follow this site for great tips on DIY frugality.
- Biz Plan Hacks: Use the tips from this site to make life as a business owner easier.
- Christian Lifehacking: This blog features lifehack tips and tools focused on Christianity.
- Lifehack: Lifehack’s posts focus on organization, inspiration, and productivity.
- Study Hacks: This site offers lifehack advice for students.
General
Check out these sites to find anything and everything DIY.
- DIY Life: Check out DIY Life for projects ranging from tech to home improvement.
- wikiHow: Visit wikiHow to make use of the world’s largest collaborative how-to manual.
- Instructables: Find out how to do projects from your peers on Instructables.
- Hackszine: On Hackszine, you’ll find everything from Facebook to food.
- Hints-n-Tips: Check out this site to find practical information for just about every topic out there.
- SoYouWanna: Learn what you want to do on this advice site.
- ReadyMade: On ReadyMade, you’ll learn how to make items for your home and more.
- Daily DIY: Make and modify everyday items to create something great on this site.
- Do It 101: Check out this site to learn about gardening, technology, health, and more.
- ElephantStaircase: ElephantStaircase boasts a wiki as well as a number of different project pages.
- How To Do Things: Learn how to do things ranging from raising earthworms to how to buy sod.
- DIY Chatroom: Although this forum primarily focuses on home improvement, you’ll find great tips for computer repairs and upgrades as well as automotive repairs.
- The Do-It-Yourself Channel: Visit Propeller’s DIY channel to find instructional information from around the web.
- How2pointoh: Check out this blog for projects ranging from magnetic potholders to time lapsing.
- Wikia DIY Culture: Find arts, crafts, games, and lots more in this source.
- DIY Network: Find products, advice, and more for DIY projects through this network.
- HowStuffWorks: Although it’s not exclusively a how-to site, HowStuffWorks will give you the insight you need to complete your DIY projects.
- eHow: On this site, you’ll find out how to do nearly anything you can imagine.
Tuesday, March 18, 2008 at 4:27pm by admin
By Heather Johnson
The struggle to attract and retain key customers is a constant one, but business owners and freelancers have lots of tools and resources to help them when marketing themselves and their businesses. Web-based solutions produce hassle-free services and efficient communication options, while networking events and online opportunities are perfect for making new contacts. This list is full of ideas to improve your branding techniques, e-mail etiquette, website design and other hacks to help you figure out ways to keep customers from flirting with the competition.
Where to Find Them
You’ll never beef up your client roster if you don’t know where to find new customers. Maintaining a presence on select sites and at certain events will increase your profile too.
- Conventions: Get yourself an invite to conventions that market to your target audience. Everyone’s already in the mood to network anyway. Just don’t forget to bring your business cards.
- Airports: If you travel on a week day, you’ll probably notice that a good percentage of your fellow passengers are business travelers. Strike up a conversation with someone about their business, and you may find yourself gaining access to a whole new demographic, region or industry.
- Volunteer events: Whether you’ve got your eye on snagging the nonprofit as a future client or just want to meet people from a range of backgrounds while showing off your community efforts, volunteer events and fundraisers are a great way to meet customers.
- LinkedIn: This popular social networking site connects professionals and alumni to forge profitable relationships.
- Ryze: Ryze “helps you expand your business network.”
- Xing: Xing is a sleek social networking site that offers professional contact management, a business accelerator and other cool apps.
- Facebook: Get on Facebook to market yourself to a particular demographic, keep track of customers and set up groups.
- MeetUp: Members of this site organize get togethers based on interest and location.
- Chamber of Commerce: Visit your chamber of commerce to gain access to their business mailing lists. You’ll have names and contact information for some of the leading professionals in your area.
- Industry-related seminars: Even though you might think you wouldn’t be able to learn anything new from a seminar, attend anyway so that you can meet your target audience and offer them supplemental advice and services.
- Guru: Guru is an online “marketplace” for freelancers. You might be able to find new customers willing to trade services or share mailing lists.
- Elance: Elance is another freelancer-oriented site that connects business professionals and jump starts new partnerships.
Networking Tips
Once you’ve met your target audience, you’ve got a small window of opportunity to make an impression. Check out these networking tips that will make you and your business more attractive.
- Business cards: Never leave home without your business cards. Visit this site to design some for free.
- Pass out coupons: Attach a coupon to your business card to encourage future contact.
- Stand out: This post from Freelance Switch gives freelancers plenty of quality ideas for standing out in a competitive field.
- Host your own networking event: Under the guise of bringing together your friends and business associates, plan a happy hour to meet new customers for yourself.
- Pass out free stuff: This tip works especially well if you’re hosting the event. Pass out promotional items that boast your logo as prizes or to put in goody bags.
- Sponsor a contest: Sponsor a contest in your community that awards the winner a temporary gig designing one of your products or an invite at an industry-related convention. Write up a press release for the paper and advertise at schools, churches, community centers and more.
- Engage others: Whether it’s by introducing yourself to the “loners” or starting up a group conversation, bring different groups together. You’ll be remembered as someone who’s inclusive and knows a lot of people (even if you really don’t.)
- Make notes: Make plenty of notes to help you remember the people you meet. You can jot down a few key words on the back of someone’s business card which will give you something personal to say when you follow up.
- Know your competition: If you don’t know your competition ahead of time, you may wind up handing out coupons or pitching a project to the wrong person.
- Follow up: In the world of networking, the follow up is key. Send an e-mail, a coupon or a handwritten note.
Website Tricks
Make sure your website is user-friendly and attractive otherwise your future clients will leave you for someone sleeker and more organized.
- Update your blog: Your business blog keeps customers in the know about upcoming projects and the daily grind at your office. Use this guide to ensure maximum blog usability.
- Create a simple navigation system: Designing a clear, simple navigation system will help customers find out information about your company easily and quickly.
- Write an “about” page: Don’t forget to publish a short bio about yourself and the history of the company. Your new customers will want to do a background check before they enlist your services, and it’s best if they hear the truth from you.
- Link with CSS: The website NetMechanic.com encourages Web designers to set up their links with CSS. Follow the tutorial to find out how.
- Make searching for information easy: Include a search box that allows visitors to search for information and archives on your site easily.
- Give customers access to their own account information: Let your customers have secure, online access to their account information, including billing statements, deadlines, services requested and more.
- Set up 24/7 support: A live chat software program will give customers online support anytime they need it.
- Link your homepage to your logo: This tip isn’t just about website usability: any action you can take to promote your logo is a smart move.
- Advertise security: If you want customers to buy products from your website, you need to convince them that your site is secure.
- Encourage feedback: Set up a feedback form on your site to let your customers know you care what they think and are dedicated to making improvements.
Spoiling Them
There’s no better way to keep your clients loyal than to spoil them. From sending out a birthday surprise to sharing your contacts, check out this list of fresh ideas.
- Celebrate their anniversary: When a customer has reached the one year mark of doing business with you, give them a break on their monthly invoice or attach a free service or coupons to their regular services.
- Host free clinics and workshops: Educate your clients by offering them clinics and workshops that teach them how to perform simple tasks that you normally do for free anyway. Just don’t give away your major secrets!
- Remember their birthday: Send a perky e-mail or have flowers delivered to a customer’s office on their birthday. Chances are, everyone else will be doing the same thing, and if you don’t, you’ll stand out: in a bad way.
- Send a thank you gift when a customer renews a contract: Don’t act like a renewed contract is expected. Even if it’s coming from one of your most loyal customers, make it a big deal and take them out to a special lunch.
- Allow them to pre-order new services: If you’re about to launch a new product that will undoubtedly sell out, give your loyal customers first dibs. Let them pre-order the item or hold on to a few to send as gifts.
- Share your mailing list: You may not want to give out your top secret contacts, but sharing a few key e-mail addresses and phone numbers from your Rolodex will make them feel special. They may even return the favor.
- Nominate them for awards: Nominate your top clients for community awards to show off their business talents and community spirit. They won’t be able to thank you enough for the personal gratification and free PR.
- Provide plenty of perks: The next time someone sends you free tickets to the symphony or a heavily discounted reservation at a bed and breakfast, consider passing them on to your best customers.
- Give them space: Your customers might feel too pressured or overwhelmed if you’re constantly throwing specials and reminders in their face.
- Get personal: Blogger Eric J. Adams suggests cultivating a personal relationship with your customers in order to inspire loyalty. Keep it simple, though: Adams cautions, “don’t expect too much from your newfound intimacy; two minutes of chitchat will only go so far.”
- Gift giving Dos and Don’ts: Before you shower your customer with gifts during holiday time, read this post to anticipate appropriate gift ideas.
- Make house calls: No, we don’t mean showing up to your customer’s house in the middle of the night with a contract that needs to be signed, but making occasional trips to their office to deliver confidential agreements will earn you brownie points.
- Emphasize quality: Always pledge to do whatever it takes to deliver quality products and services to your client. They’ll move on to the competition if you start offering defective merchandise, hiring lazy employees or missing deadlines.
Being Attentive
Customers like to assume that they’re your number one priority. Even if you’re juggling a large client roster, make sure to check in on each customer every once in a while to give them the personal attention they expect.
- Encourage partnerships: Put your clients in touch with each other and encourage them to make partnerships of their own. They’ll see you as a leader in your field and a “go to” person for meeting new people and starting up projects.
- Hand out your cell phone number: This isn’t always a smart idea, so make sure you give out your cell phone number to very close customers only. They’ll feel honored to have gotten such a sacred number.
- Send handwritten notes: Quick e-mails are okay, but if you really want to spoil your clients, send them a handwritten note as a follow up or to thank them for their business.
- Send out holiday greetings: Whether it’s a well-designed e-mail at Thanksgiving or a funny card for St. Patrick’s Day, show your clients that you care all year round.
- Follow up after a service call: After a customer receives a service from your company, make a phone call, send an e-mail or mail them a feedback form to find out if they’re satisfied with the results.
- Give them plenty of notice: If you’re going to be out of town or unavailable, let your clients know way ahead of time. Give them alternative contact numbers in case they have an emergency when you’re gone, and make sure they’re well taken care of before you take a vacation.
- Hire interns: If you can’t afford to hire a full-time employee to write thank you notes and monitor customer satisfaction, hire an intern to do the grunt work instead of failing to do it altogether.
- Design effective e-mail campaigns: Periodically send out well-designed e-mail campaigns to touch base with your customers, update them on specials and introduce them to new hires.
- Show them how current events affect their services: If the economy is bad, let your customers know how gas prices will affect your business or if you expect to cut back on certain goods and services. Giving your customers insight into how your business works will make them feel included.
- Communicate during a project: Give your customers updates regarding their project, especially if you think you might need more time on a deadline. They’ll be more understanding if you talk to them ahead of time than if you wait until you’re already behind schedule.
- Train employees to be customer service professionals: Even if you don’t have a separate customer service department, take the time to train your employees to work with your customers in a variety of crisis management situations and phone skills.
- Don’t go into hiding when a problem erupts: If you’re approached with a client problem, don’t stop answering the phones. Tackle the issue head on and take responsibility when necessary.
- Continue to make improvements: Asking for feedback isn’t any good if you don’t actually make improvements and listen to your customer’s complaints. Showing them results means showing them you care.
- Prioritize: Use a smart Web-based system like Neptune to help you prioritize and keep track of how much time you spend on each customer.
Exclusive Specials
Give your customers exclusive access to specials and deals they wouldn’t receive with any other business.
- Throw an annual party for your regulars: Everyone loves a party. Gather all your regular customers together and treat them to a special dinner. Better yet, invite them over to your home for a more intimate party.
- Go above and beyond: If you’re in the print making business and find out that your loyal customer’s daughter needs a sign for her softball championship, see if you can offer a discounted price for the job, or even design one for free.
- Give your customers VIP online access: When customers shop online, give them a special promo code or discount.
- Sign on specials: Award new customers with “sign on specials” after they make their first purchase. Give them a free gift or a discounted price for the first few months.
- Reward your best customers: Try out these ideas from Starbucks customer Ron Lieber, who suggests throwing members-only parties and offering free coffee.
- Customized gifts: Don’t limit yourself to creating promotional products for your business only. With a program like Qoop, you can create stickers, posters, keychains, calendars and more for your customers, featuring their business logo or photos from company events and fundraisers.
- Free upgrades: Whether or not it’s a special occasion, periodically reward special clients with free upgrades, like same day shipping or including bonus products.
- Offer reduced cost shipping: Give your frequent customers a break when it comes to shipping prices. E-mail them a members only code to enter into the online shopping register at checkout.
- Free samples: Free samples not only make your customers feel spoiled, they also promote a new product.
Hassle-Free Services
Making things easy for your customers will keep them coming back for more. From interactive calendars to quick and easy accounting software, these tools will make your business transactions run more smoothly.
- MOO: MOO lets you design promotional items and print images that will come in handy when you want to advertise a new product or send a greeting card.
- Harvest: This time tracking tool will help ensure that you don’t overcharge clients.
- Escrow: If you sell products from your website, use this program to protect yourself and your clients from fraud.
- Box: Keep all of your customers’ files safe by working with this Web-based file sharing system. You won’t have to worry about misplacing important documents or losing contracts anymore.
- BillMyClients.com: This user-friendly bill pay system sends invoices through e-mail or the USPS quickly and securely.
- FreshBooks: This popular online invoicing and time tracking system will help you manage your finances more accurately.
- Spongecell Calendar: Create and share a Web-based calendar so that you customers have easy access to your schedule.
- LogMeIn: Business owners can stay connected to their work and their customers by managing files, conducting online meetings and more with LogMeIn.
- PunchyTime: This time tracker offers an easy, fun way to keep track of your employee’s time as they network with clients, work on projects and even do business after hours.
- Breeze: Another way to keep in touch is to update your clients with e-mail campaigns designed with Breeze.
- Dimewise: This economical, remote access financial solution will allow you to organize invoices and reports securely and accurately.
- Veetro Help Desk Software: Set up your own help desk to assist customers with technical problems.
- Backpack: Backpack helps you “organize your business and share information with your team,” including anxious customers who want up-to-date info. on their latest projects.
- Vstore: This free software gives business owners the tools they need to set up shop online. You can customize different designs to reflect your website’s theme and online store.
- Veetro Management Reports: This smart software program helps business owners create reports with “real-time statistical reporting on all aspects of…business performance.” Your customers will love being able to access organized, accurate information about their accounts and your company.
- Google Alerts: Set up Google Alerts so that you’ll be notified whenever one of your customers is featured in a story online. You can send them the link or congratulate them on the new press.
Effective, Convenient Communication
Keep your customers engaged by promoting effective, convenient communication. This list features Web conferencing tools, project management software and more.
- TokBox: Use this live video chat application to talk to your customers in real-time without having to drive to meetings.
- HyperOffice: Share files and receive customer input on special projects when you work with HyperOffice.
- activeCollab: This program helps you “eliminate stress” and “manage success.” You’ll be able to involve your customers in whatever project you’re working on through customizable design options, website integration and more.
- ShareItNow 4.9.02: Use ShareItNow to share items on your desktop with clients for easy project management and collaboration.
- Zoho Web Conferencing: Instead of zooming all over town for different meetings, encourage your customers to use this simple Web conferencing solution.
- Campfire: Campfire is an application that features Web-based group chats, fire sharing and image sharing, so that you can work with customers online anytime.
- EyeOS: This open source tool goes beyond project management. Open up your operating system to customers and vendors, so that you can conduct meetings, design presentations and access all your files from any computer with an Internet connection.
- Skype: This popular online voice messaging service is great for quick communiques with customers.
- Meebo: Meebo combines your buddy lists from instant messaging services like AIM, Yahoo, Google Talk and others. You can log onto your account anywhere, not just your home computer.
- Basecamp: This popular application organizes all kinds of information and communication histories within your company and client list. It’s password protected, ensuring a secure system.
- Wikis: Set up a community portal for information sharing and open communication by creating wikis on your company website.
- Userplane: This collection of online communication applications includes a Webchat services, Mediaplayer and more, allowing you to chat via text, voice or video.
- Google Talk: This very simple instant communications solution is a popular Google app that has file transfer capabilities, Gmail notifications and more.
- Communication tips for the technology age: Review this post titled “Is it Time to Consider New Ways to Communicate?” to come up with cutting edge communication techniques for savvy customers.
- Don’t disappear on the weekends: If you’re the owner of a business, customers expect you to put in more time than your regular employees. Freelance Switch encourages you to “communicate promptly, even on the weekend.”
- Brush up on e-mail etiquette: E-mail is becoming the official way to communicate in professional circles, and even if you think you have perfect grammar and plenty of tech savvy, your e-mail etiquette could need a makeover. Check here for tips.
Thursday, March 13, 2008 at 6:06pm by admin
By Heather Johnson
Telecommuting is a beautiful thing, what with skipping traffic and wearing fuzzy slippers to work. However, working from home doesn’t come without its trials. If you’re not prepared for them, you may find yourself experiencing a serious drop in productivity and motivation. Not to worry though, here are some tips that will have you on the path to telecommuting success with just at little effort and preparation.
- Stick to a ritual. Make sure your work and home life don’t become too blurred. Create a ritual to transition from one to the other in the morning so you’ll be prepared mentally to get to work.
- Simplify your schedule. One of the pitfalls of working from home is the tendency to try too hard to prove you’re really working, which often results in doing too much. Simplify your tasks and only do what you really need to get done each day.
- Set limits for work. Don’t let work start taking over the rest of your life. Set a starting and ending time for work each day so you won’t work longer hours than you would if you were at the office.
- Make a plan. Don’t just jump into your work in the morning. Figure out what you need to get done and plan out exactly how you can accomplish it. The structure will help you to get more done.
- Schedule everything. Schedule not only your work time but your down time as well. Plan out times for breaks, lunch, and household chores so they don’t interfere with getting things done.
- Find quiet. Working at home can be full of distractions. Find a quiet place in your home that will allow you to get away from it all and concentrate.
- Work smarter. Don’t work harder just because you’re at home, work smarter. Be organized and focused when it counts and you’ll get more done in less time.
- Allow some distraction. It’s easy to overdo it and deny yourself any pleasures when working at home. You should be cautious of these distractions, but allow yourself the occasional distraction to break up your day. It’ll keep you happier and more productive.
- Don’t forget about your health. Sometimes working at home can take a toll on your health simply because you’re no longer climbing those stairs to the office or walking to the train every day. Make sure to take time to exercise and take care of yourself.
- Find a work space. While not everyone has the luxury of their own home office, set up a private and out of the way space to work. Make sure you have room to spread out, and surround yourself with things that make you feel good so you’ll get more done.
- Keep connected with coworkers. Don’t miss out on colleague friendships just because you’re working from home. Keep in touch with your coworkers so you don’t feel isolated working from home.
- Find your optimal work time. Everyone has a time of day when they work their best. Figure out when yours is and schedule your most challenging tasks around it.
- Be responsive. Check your email and voice messages regularly so you can quickly respond to issues and inquiries sent your way.
- Keep in touch with work. Let bosses and coworkers know where you stand on projects through emails and phone calls.
- Promote yourself. It can be easy to be passed over for promotions and raises when you’re not in the office all the time. If you are doing good work from home, make sure the right people know about it.
- Take advantage of associations. There are many associations designed for those that work at home. Try joining the American Telecommuting Association to meet fellow telecommuters and get advice and resources that can be helpful.
- Get dressed. It can be quite tempting to work in your PJs or sweats, but you’ll be more productive if you feel professional. You don’t have to put on a suit and tie, unless you want to, but at least put on something you’d be willing to leave the house in.
- Keep track of your time and work. Keep a spreadsheet or log of the time that you put into work each day. It will serve not only as a record for your employer of your work, but can give you a sense of accomplishment as well.
- Practice self-discipline. Telecommuting can take a serious toll on self-discipline. Learn to keep a lid on those voices telling you to head for the couch and you’ll be much more successful at working at home.
- Make downtime productive. Don’t waste time waiting around, make that time useful. Whether you’re waiting for a response to an email, or just for your lunch to heat up in the microwave, use those minutes to get small, easy tasks accomplished.
- Use a timer. If you’re having difficulty staying focused, try using a timer. Work without stop for a set amount of time and then take a break. Breaking up your day into smaller chunks like this can help you get more done.
- Limit incoming calls. You don’t need to take your phone off of the hook, but it can be to your advantage to screen your calls to avoid becoming distracted.
- Share your work. Don’t feel that just because you’re working at home that you have to do everything yourself. If you’ve got too much on your platter, don’t be afraid to ask for help from other telecommuters or coworkers back at the office.
- Don’t isolate yourself. While the isolation of working at home can help you be more productive, you shouldn’t let yourself become a total hermit. Keep in touch with coworkers, meet at friend for lunch, or just get out of the house and socialize every once in awhile.
- Prevent emails from dominating your time. Email is a fast and convenient way to keep in touch, but it can also be disastrous for productivity. Set times to check or respond to your email so you won’t constantly be interrupted by it.
- Practice good stress management. Sometimes working at home can be just as stressful as working in the office. Make sure you don’t let the stress get to you. If you feel overwhelmed, take a break to do something you enjoy, and come back when you’ve calmed down or relaxed.
- Put on headphones. Sometimes you just need to shut out the world, and headphones can help you eliminate all other noises and concentrate on your work. Try listening to songs that relax you or give you motivation.
- Establish checkpoints. You can often feel more productive by establishing checkpoints to help you monitor your progress. As you complete each checkpoint, even the biggest and most overwhelming tasks will feel more manageable and you’ll gain a sense of accomplishment.
- Set time limits for tasks. To keep any one task from dominating your day, set time limits for completing tasks. If you don’t get things done, set them aside and come back to them later after you’ve made time for the other things you need to accomplish.
- Disconnect from the Internet occasionally. Sometimes it can be helpful to get things done if you just disconnect from the Internet for a few hours. While it is a valuable tool, it’s also full of distractions, and you might be better able to concentrate when you’re not tempted to check your email or the news.
- Attend meetings whenever possible. If there is a meeting in the office, try to attend whenever you can. It will make your presence in the business known, and also let you represent your own work instead of letting someone else do the talking for you.
- Pace yourself. You don’t need to work at warp speed all day just to prove you’re working. In fact, it’s a surefire way to burn out fast. Instead, work at a steady pace, allowing for breaks and opportunities to get out of your office chair.
- Find helpful resources. You can find resources for telecommuters provided by many nonprofit organizations that are designed to support telecommuting. Check out the TelCoa website for valuable tips and information.
- Schedule face-to-face meetings. While you could very well telecommute to meetings with clients, it’s preferable to meet with people face-to-face. You’ll get to know each other better and be more comfortable working with one another.
- Close your door. If you work in a room with a door, sometimes it helps to just close it and shut out any potential distractions.
- Let people know your hours. Make sure that both coworkers and family members know and respect your working hours, so they’ll know when they can get in touch with you and when you’ll be off limits.
- Don’t let friends or family intrude on your work time. It can be tempting for relatives, friends and neighbors to take advantage of the fact that you’re home during the day. While these intrusions sometimes are unavoidable, make sure that those close to you know that even though you’re home, you’re still doing legitimate work and shouldn’t be disturbed.
- Remember the benefits. Sometimes working at home can get stressful, but don’t let the occasional stress obscure the benefits. Working from home can save you money, miles on your car, and the stress of commuting, not to mention the fact that it probably allows you a flexible schedule to be at important events for your friends and family.
- Keep work tasks and home tasks separate. While your dirty laundry or dishes may be calling your name, keep your work for work and work for home separate whenever possible by creating specific times to get each done.
- Don’t work from your bed or the couch. It’s easy to get lazy when you’re lying down, so only work from your desk or other more formal workspace to maximize your productivity. If you need to, you can take a nap or relax over your lunch break.
- Use the best technology for the task. Don’t waste time using technology that isn’t right for the job. Save lengthy and complex conversations for the phone rather than email.
- Expect a period of adjustment. Don’t expect to be the perfect telecommuter right away. Allow yourself a period of adjustment while you figure out your schedule and learn from your mistakes.
- Be accessible. Quell office fears about telecommuting by being readily available to bosses and coworkers. If necessary, arrange an office instant messaging system so you’ll always be just a click away.
- Network. Don’t let your business connections suffer because you’re not in the office. Talk to clients, business associates, and other telecommuters whenever you get a chance.
- Make sure people know how to get in touch with you. Make sure all your coworkers have your phone number and email handy if they need you for anything. You should also keep a list of contact information for yourself as well, just in case you have a problem.
- Don’t overindulge in the comforts of home. It can be hard to resist the temptations of your television or refrigerator when you’re at home and they’re within easy reach. Allow yourself a few indulgences, but keep them to a minimum, or you could end up with little work and a big waistline.
- Allow yourself breaks. You wouldn’t think twice about taking a quick coffee break at work, so allow yourself similar breaks at home so you don’t get burnt out.
- Plan work in and out of the office. If you have work that can only be done at the office, don’t waste time worrying about it at home. Get done what you can at home, and take care of office work at the office.
- Make sure you have the right equipment. Make sure your home office is equipped with all the gear you need to do your job properly. Technology is important, but be sure you’ve got a comfortable desk chair and a setup that won’t give you any aches and pains.
- Download productivity software. Sometimes it helps to have a little software to keep you on track. There are many free programs out there that can help you get organized and keep track of all your to-dos.
Wednesday, March 12, 2008 at 6:06pm by admin
By Heather Johnson
As a freelancer, you’re probably used to managing several projects at once. You’ve gotten the hang of prioritizing, scheduling, and making deadlines. While the overall outcome of your work is vital to your business, maintaining strong relationships with your clients is just as important. To help you out, we’ve put together a crash course in arming yourself with the practical tools you’ll need to stay connected.
Tools
- Freshbooks: Manage your invoices quickly and efficiently with Freshbooks, an online program that helps you notify your clients of new payments and project updates.
- Highrise: With Highrise, you’ll avoid scrolling through massive e-mail lists to find records of all your communication history. Keep track of your client chats with this handy tool.
- Salesforce.com: Salesforce.com is a comprehensive toolkit for client relationship management, but it costs much less than traditional CRM packages.
- Backpack: Keep track of to-do lists, deadlines, and contact information with Backpack. Activate the alerts option to notify of important dates or appointments.
- Essential PIM: This inclusive program offers a free version, so don’t worry about shelling out extra cash just to stay organized
- Core FTP: This free download allows you and your clients to take advantage of file sharing, editing, and transfer capabilities.
- ProjectStat.us: Sign up for a free account, and start updating clients on each project’s progress.
- Box: Allow your clients to access files so you won’t have to keep from faxing and e-mailing all day long.
- Jewelboxing: Burn your assignments onto CDs and DVDs with the help of Jewelboxing and send them to your clients. Trust us, they’ll be impressed.
- 8apps: 8apps takes online social networking to the next level. Make your clients feel loved by checking in on them frequently, updating them with project information and collaborating on assignments with 8apps’ easy-to-use features.
- Goplan: Use Goplan to chat with clients and vendors, share your calendar and to-do list, and more.
- eFax: Continue to connect with your clients in a paper-free format. eFax allows you to “fax by e-mail.”
- Relenta CRM: Forget about all those pricey CRM software tools. Relenta CRM simplifies client management software so that you can afford to connect with your clients.
Resources
- Free CRM: Gain access to software programs that assist you with managing databases, contact lists, and more.
- Up Close and Personal: This resource will guide you through the basics of client relationship management with its training, video tour, reference guide, and support section.
- BoldChat: BoldChat offers a fantastic way to keep in touch with customers. More advanced than a generic instant messaging system, Boldchat also offers a live support solution for your customers.
- SalesPro CRM: Signing on as a single user will grant you affordable access to SalesPro, one of the best CRM hosting services out there.
- The CRM Toolkit 3.1: Follow this link to a free download of The CRM Toolkit 3.1.
- Stay Connected SOC: Send out cards to your clients for all kinds of occasions.
- Zoho Meeting: Set up Web conferencing solutions with Zoho.
- Xing: Search for new customers with Xing, an innovative approach to making online connections.
- MindMeister: Let your customers feel like they’re contributing to the creative process with the help of MindMeister. Add as many users as you want and start brainstorming. The basic subscription is totally free.
- Biz-Plan: Your customers will appreciate your organization when you use Biz-Plan. Create a separate business plan for each project, or develop an ongoing strategy for your overall freelance career.
- Comodo: Give your clients peace of mind with Comodo. This secure e-mail service will assure them that all their creative and financial information is safe from hackers.
- Spongecell Calendar: Spongecell features an attractive way to share your calendar with clients and contacts. Invite your business associates to leave comments, RSVP, and more!
- Moo: Use Moo to custom-designed postcards, business cards, and other print items for your clients.
Client relationship management can be tough to maintain if you’re juggling several different projects by yourself. Use these tools and resources to help you create solid connections with each of your clients.